Catalog Search Results
Author
Publisher
ALA Neal-Schuman, an imprint of the American Library Association
Pub. Date
2017.
Language
English
Description
Service design involves users throughout the process of designing, implementing, and assessing services. A library is are open to all members of the community it serves, and is a user-centered process. In rethinking library services, they are rarely built from the ground up but must be allowed to evolve with their users. Marquez and Downey guide you through the service design process, from planning through writing your final report.
Publisher
American Library Association, an imprint of the American Library Association
Pub. Date
2014.
Language
English
Description
The rapid pace of change over the past thirty years has created an environment of instability. What has it meant for libraries? Budgets slashed, branches closed, and missions challenged. This collection of essays views a future focusing on innovative qualities and achievable projections that you can build on to meet the needs of your community.
5) The quality library: a guide to staff-driven improvement, better efficiency, and happier customers
Author
Publisher
American Library Association
Pub. Date
2008
Language
English
Author
Series
Library futures volume 4
Publisher
ALA Neal-Schuman
Pub. Date
2020.
Language
English
Description
"The Library Futures Series continues with this primer on design thinking, broadly defined as an approach to problem solving which prioritizes empathy with and deeper understandings of users to define a problem; actively engages in prototyping to develop solutions; and iterates solutions through implementation and resulting modification"-- Provided by publisher.
10) Resilience
Author
Series
Publisher
ALA Neal-Schuman, an imprint of the American Library Association
Pub. Date
2018.
Language
English
Author
Publisher
ALA Editions, an imprint of the American Library Association
Pub. Date
2014.
Language
English
Description
"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important...
Author
Publisher
Public Library Association
Pub. Date
2019.
Language
English
Description
The interior design language of the 21st century is the language of retail, and libraries must be fluent to be successful. Most patrons are unaware of the variety of services and offerings that their local library can provide. Rightly or wrongly, library patrons expect robust merchandising, easily accessible spaces and self-directed way finding. Library Space Planning: A PLA Guide -- available in print or PDF -- is a brief and to-the-point guide that...
Author
Publisher
Rowman & Littlefield Publishing Group, Inc
Pub. Date
2018.
Language
English
Description
This book demystifies library space planning, inspires creative thinking, and offers immediate steps to rectify seemingly hopeless space challenges. Featuring case studies, diagrams, example budgets, and 148 full color images, this is a must-have guide for librarians, architects, and anyone involved with library planning or building projects.
Author
Series
How-to-do-it manuals for libraries volume no. 129
Publisher
Neal-Schuman Publishers
Pub. Date
c2005
Language
English
Author
Series
How-to-do-it manuals for libraries volume no. 103
Publisher
Neal-Schuman Publishers
Pub. Date
c2001
Language
English
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