Introduction: Battle Scarred and Ready for a New Approach?; 1. The New World of "Unofficial" Project Management ; 2. People + Process = Success; 3. Initiating the Project: Move Ahead or Go Around in Circles? ; 4. Planning the Project: Milestone or Mirage? ; 5. Executing the Project: Clear the Path or Fall on Your Face? ; 6. Monitoring and Controlling the Project; Keep Your Sanity or Lose Your Mind? ; 7. Closing the Project; End Happily-or Just End? ; Conclusion: Your Informal Authority Is Needed Now!; Glossary; Notes; Index; About the Authors; About FranklinCovey