3 statements about communication
Why is this book titled "Naked words?"
Why should your e-mail have 157 words?
Example of a perfect e-mail
What about of [i.e. if] it is impossible to present your message in about 150 words?
Important psychological factors
The problem with templates
The seven parts of an e-mail
Suggestions for improvements of common phrases
7 words you should never use in an e-mail
Typos, misspellings, & the most infamous writing error
The "thank-you" e-mail & the season [i.e. seasonal] surprise e-mail
What about if all this does not work?
27 examples of ludicrous e-mails
How do you know if your business partners appreciate your e-mails?
Write your e-mails like a soldier in the field
Do you want to sell something or get somebody to do something?
8 reasons why you should love e-mail & 7 ways to make yours more effective
Why HR needs to test job applicants for their email writing skills
Tweets from the #EmailEvangelist
Gisela Hausmann's business philosophy
In the privacy of your office
