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The librarian's guide to homelessness: an empathy-driven approach to solving problems, preventing conflict, and serving everyone
The librarian's guide to homelessness: an empathy-driven approach to solving problems, preventing conflict, and serving everyone
Author
Dowd, Ryan
Language
English
Book
Show Edition
On Shelf
Hughes Main Library - Adult Non-Fiction
025.5086942 Dowd
1 available
Pelham Road - Adult Non-Fiction
025.5086942 Dowd
1 available
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Table of Contents
From the Book
Part 1. Homelessness and empathy. Top ten homeless myths
Homeless people are (not) just like you
Empathy: the psychological, neurological, and social bases for it
Part 2. Empathy-driven enforcement. Empathy vs. punishment
Step 1: Your head tools
Step 2: Your body tools
Step 3: Your word tools
Advanced tools
Part 3. Special situations. Everyday predicaments
Mental illness
Substance abuse
Hygiene
Sleeping
Possessions
Children
Part 4. Beyond problem-solving. Advice for managers and leaders
How best to help homeless patrons
Conclusion: The end of homelessness.
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Subjects
LC Subjects
Homelessness
Homeless persons
Libraries and community
Libraries and the homeless
Public services (Libraries)
Services for
More Details
ISBN
9780838916261
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