Introduction: The big jolt
Part I: Why do we quit our jobs? The lottery question
Everyday events, extraordinary effects
Getting to the root of the jolt
Part II: Jolts at work. Direct jolts
Part III: Jolts beyond work. Crossover jolts
Part IV: Walking away. Preparing to exit
Turning your resignation intentions into reality
Part V: Helping others navigate jolts. Recognize your role in others' future jolts
Surface jolts as they happen
Shape the effects of jolts
Create a positive post-jolt relationship