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Training paraprofessionals for reference service: a how-to-do-it manual for librarians
Training paraprofessionals for reference service: a how-to-do-it manual for librarians
Author
Morgan, Pamela J
Language
English
Reference
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Hughes Main Library - Adult Reference
REF 025.52 Morgan
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Table of Contents
From the Reference - 2nd ed.
Paraprofessionals at the reference desk
Laying the groundwork
Creating a training plan
Orientation
Basic skills
Advanced skills
Ready reference skills
Communication skills
Performance management
Evaluation and revision of training
Appendix : guidelines for behavioral performance of reference and information service providers.
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Subjects
LC Subjects
Library technicians
Reference services (Libraries)
Study and teaching
Training of
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Contributors
McDaniel, Julie Ann
ISBN
9781555706432
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